📦 Shipping Policy

1. Order Processing

  • Orders are processed within 1–3 business days after confirmation.

  • In case of any delays, we will inform you regarding the expected processing time.

2. Shipping Timeline

  • Standard delivery: 5–7 business days in metro cities.

  • Non-metro and remote areas: 7–10 business days.

  • Express delivery (2–3 business days) available at additional cost.

3. Shipping Charges

  • Free shipping on all prepaid orders above ₹1,500.

  • A nominal fee of ₹80 applies to orders below this value.

  • COD (Cash on Delivery) available with an additional ₹100 fee.

4. Order Tracking

  • Once shipped, you will receive an email/WhatsApp/SMS with tracking details.

  • You can also track your order via our “Track Order” page.

5. Packaging & Safety

  • Each piece is packed in a tamper-proof, eco-friendly, and secure box.

  • Extra care (bubble wrap/protection) is taken for fragile pieces.

6. Delays & Exceptions

  • Delivery timelines may be affected due to festivals, natural calamities, strikes, or courier delays.

  • Customers will be notified in case of unexpected delays.